Help Article
MetaField App FAQs
The MetaField mobile app is available for all Field users on iOS and Android devices. It includes powerful enhancements and a streamlined user experience to make working in the field easier and more efficient.
Here are a few common FAQs related to the mobile app. You can also explore our step-by-step training guide for more detailed info on how the new app works.
Does the mobile app cover all of MetaField?
The mobile app currently covers the Field portion of MetaField. We plan to build out more of the platform over time.
Where do I get the app?
The MetaField app is available on both the Android and iOS app stores. Download it from the App Store or Google Play. We also have install and login guides for both iOS and Android devices.
How do I log into the app?
- Find and open the MetaField app on your phone.
- Enter your Region (US or Canada) and Team Domain.
- Enter your MetaField username and password to log in.
Tip: Your team domain is the first part of your usual MetaField URL. For example, if your normal URL is qatest.agileport.net, enter qatest.
Note: This is a one-time login process. The app remembers your login details and takes you straight in next time.
Does work I do in the app show up in MetaField, and vice versa?
Yes. The app and MetaField are fully connected. Any forms or work you complete in one will carry over to the other.
What's different about the app compared to MetaField?
| What's different | What it means for you |
|---|---|
| Simpler interface | Fewer taps to get to your work. |
| Notifications | Find them in the bell icon. |
| Better offline support | Keep working without a connection, as long as you've logged in before heading out or saved the projects and forms you need. |
| Work history | Completed assignments and reports are easy to track. |
Can I use the app offline?
Yes! The app is built to work offline and in areas with spotty connection. A few things still need a connection.
Works offline: Add Form and Discrete Form, your assignments, and any projects and forms you've saved to your device.
Needs a connection: Things like creating reports and completing sample pickup and check-in.
You'll also need to save your projects and forms ahead of time to use them offline. See our offline help guide for details.
Do I need to save my projects and forms manually?
If your firm schedules your assignments in MetaField, your forms and projects save to your device automatically the first time you log in for the day, with no extra steps needed. If you want to do work outside your assigned tasks, you'll need to save those projects and forms manually first.
Want to keep learning?
You can also access in-app guidance using the Help Desk!